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Passenger information

How to stay safe

  • Only use a licensed taxi or pre-booked licensed private hire vehicle
  • Never get into a vehicle, other than the one you have booked, unless you have hailed a licensed hackney carriage in the street or on a rank
  • Always check the driver’s badge to confirm that the driver is licensed
  • Ride with friends - sharing a vehicle is a great idea
  • Enter only when sure - if you have any doubts, don’t get in and order another vehicle
  • Pre-book your taxi where possible, especially when travelling alone
  • Ask the pub, club or restaurant you are in, if they can book a taxi and ask if you can wait inside the premises until it arrives

You should always plan to get home safely and take a taxi you can trust.