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Passenger information

Fares

The council is only responsible for setting hackney carriage fares, but private hire vehicles across Wyre generally charge the same.

A tariff card giving details of the charges will be displayed inside the vehicle and a sealed taximeter will automatically calculate the fare.

Passengers should refer to the tariff card to check if the correct fare is being charged.

It is an offence for a taxi driver to charge more than the metered fare, but they may, if they wish charge a lower fare.

If you believe that a taxi driver has overcharged you, or unreasonably prolonged your journey time or distance travelled, other than for legitimate reasons such as to avoid congestion or roadworks, please contact the council’s licensing department.

We treat any such allegations seriously and will investigate any complaints we receive.