What happens to the items
Firstly, the items are taken to the Bulky Matters warehousing and distribution 'sort it' centre. There they are sorted into what is reusable, what needs repair, what can be stripped down for parts and what can be recycled/reprocessed. The left over or residual waste is collected and taken to a landfill site.
Reusable items will go to disadvantaged people who live in the district. Furniture Matters currently works with over 100 local statutory and voluntary sector organisations that are signed up as accredited referral agencies (such as health visitors, the probation service, social services, Women's Aid and Age Concern). They refer their clients to us if they are in need of basic household items such as a bed, a washer or a cooker.
Whilst we welcome reusable items, this is a bulky household waste collection service. An item does not have to be reusable or recyclable for us to collect it. We will collect items in any condition and dispose of them, as long as it is included in your booking.