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Contact Wyre Council

To check if there is an online form for your needs see our list of online forms. For general comments and suggestions, you can complete our feedback form.

If you can't find what you are looking for online, you can contact us in a number of ways.

Contacting the Civic Centre

You can visit our Civic Centre or contact us by email or telephone.

Please note that if you visit the civic centre, you will require an appointment to see an advisor regarding council tax, business rates, or benefits.

Email

mailroom@wyre.gov.uk

Telephone

01253 891000

Address

Wyre Council, Civic Centre, Breck Road, Poulton-le-Fylde, Lancashire, FY6 7PU

Opening times for general enquiries

The Civic Centre is open for general enquiries at the following times:

  • Monday to Friday: 9am - 4pm
  • Saturday to Sunday: closed
  • Public Holidays: closed

Opening times for pre-arranged appointments

The Civic Centre is open for pre-arranged appointments at the following times:

  • Monday to Friday: 10am - 3pm
  • Saturday to Sunday: closed
  • Public Holidays: closed

Contact Centre (telephone enquiries)

You can call our Contact Centre on 01253 891000 at the following times:

  • Monday to Friday: 8.30am - 5pm
  • Saturday to Sunday: closed 
  • Public Holidays: closed

Emergency and out of hours contact

If there is an emergency, dial 999 for police, fire or ambulance. You can also dial 112 to contact the emergency services if you are anywhere in the European Union.

Wyre Council operates an out of hours emergency service that allows people to report incidents when our contact centre is closed. We do not provide an out of hours service for council tax, housing benefit, pest control or noise from neighbours or alarms. These are classed as non-emergencies and should be reported during normal working hours. 

Outside normal office hours (after 5pm on weekdays, weekends, and bank holidays) you should call 01253 891000 and press option 2 to speak to a Duty Officer.

You will need to give: 

  • your name 
  • your address 
  • your telephone number 
  • a description of the incident and the location 

Based on the information given, the Duty Officer will arrange the necessary response to deal with the incident. They may call you back if further information is required.  

Complaints, feedback and compliments

See complaints, feedback and compliments for online forms and procedures related to complaints, compliments, and any feedback you wish to provide to the council. 

Contact us by social media

We will try to answer simple queries quickly on social media. If your query is urgent, serious, or involves personal details then please contact us using an alternative method.

Please view our social media guidelines before contacting us via social media.

See our social media channels for a list of social media channels maintained by Wyre Council.