The Civic Centre reception in Poulton is closed to visitors. You can still call us on 01253 891000 or e-mail:

Lockwood Surgery remains open for patients, and the civic centre will be hosting appointment only vaccination clinics. Please wear a face covering in all parts of the building.

Click here for information about Coronavirus and our services

Your Wyre Online

In Your Area


The Licensing department is still operating with a reduced level of staff, who are predominantly working from home. Unfortunately, we are not able to offer any routine appointments to see a licensing officer in person. All queries should be sent by email to:

Coronavirus (COVID-19): taxis and PHVs

The Government have issued comprehensive guidance for the Hackney Carriage and Private Hire trade which you can find on their website

The latest Government research suggests that up to 20% of people with no symptoms may be infected and that some of the emerging new variants have much higher rates of transmission. Wyre Council is therefore recommending that all licensed drivers wear a face covering when carrying passengers, unless wearing one prevents them from driving safely.

Passengers using Wyre licensed vehicles are reminded that the Government guidance contains the following information and that they should abide by the guidelines at all times in the interests of public and driver safety.

  • You must wear a face covering when using taxis or private hire vehicles, unless you are exempt. You will be breaking the law if you fail to do so and could be fined. A taxi driver or private hire vehicle operator will be entitled to refuse to accept you if you do not wear a face covering
  • The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance
  • If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions
  • Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place
  • You should use contactless payment if possible, or find out if you can pay online in advance
  • Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
  • When finishing your journey wash your hands for at least 20 seconds, or sanitise your hands as soon as possible
  • Only travel into, out of and within areas under local lockdown if your travel is essential.

Privacy notice

Click on the licensing privacy notice below for details on how the licensing service manage your data

Licensing privacy notice