The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Coronavirus (COVID-19): taxis and PHVs

The Government have issued comprehensive guidance for the Hackney Carriage and Private Hire trade which you can find on their website

Update 15.07.2020  Hackney carriage and private hire licensing

The Licensing department is still operating with a reduced level of staff, who are predominantly working from home. Unfortunately we are not able to offer any routine appointments to see a licensing officer in person at the moment. All queries should be sent by email to: 

Update 27.07.2020 Hackney carriage and private hire passenger information

Passengers using Wyre licensed vehicles are reminded that the Government guidance contains the following information and that they should abide by the guidelines at all times in the interests of public and driver safety.

  • You must wear a face covering when using taxis or private hire vehicles. You will be breaking the law if you fail to do so and could be fined. A taxi driver or private hire vehicle operator will be entitled to refuse to accept you if you do not wear a face covering
  • The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance
  • If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions
  • Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place
  • You should use contactless payment if possible, or find out if you can pay online in advance
  • Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing
  • When finishing your journey wash your hands for at least 20 seconds, or sanitise your hands as soon as possible
  • You must avoid travelling within the UK or internationally and stay at home, unless you are travelling for work, education or for other legally permitted reasons


Privacy notice

Click on the licensing privacy notice below for details on how the licensing service manage your data

Licensing privacy notice