Green waste collection service
Please note that green waste collections are suspended from 30 March until further notice. This is a result of the pandemic and having to reassign staff to support other essential waste collections.
We will ensure that residents are credited with the collections they miss during this unpredictable time with an extension to their subscription.
Customers that have already paid and subscribed to the new subscription year, scheduled to commence on the 1 May 2020, will have their payments retained until the new subscription year commences at a later date to be agreed. For customers that have signed up by Direct Debit, payments will be delayed until a date for the start of the new subscription year is agreed.
Please do not cancel your Direct Debit payment with your bank. You will be credited with the collections lost and payment will only be taken when the service is back up and running.
You will receive a notification from Go Cardless to confirm that your next payment due on 1 April has been cancelled. This will be reinstated once the service resumes.
We are aware that the current nice weather and with more people at home that they may be working on their gardens and creating more garden waste but we do need to prioritise the essential services.
Our bin collection crews are trying their very best and deserve all the help we can give them.
Find out more about home composting visit: www.recyclenow.com/reduce-waste/composting
Subscription and cost
For single year subscriptions, the cost will be £35 for an initial bin and additional bins subscribed for at the same time remain at £25 for each additional bin.
Sign up by Direct Debit and get a £5.00 discount, with the annual subscription charge for the fortnightly green bin collection costing £30 for the first bin and £25 for each additional bin. This equates to £1.36 per collection (22 collections per year as there are no collections over the festive period). This is a non-refundable/non-transferable fixed cost for 12 months. The discount reflects the reduced costs of administering the scheme by paying by direct debit. To show our commitment to our customers we are passing this reduction on to them.
We will advise you when the green waste subscription service is back up and running. You can subscribe at any time during the year. The annual charge will remain the same. If you wish to sign up for annual Direct Debit you will be notified by email at least three working days in advance of the payment being taken. If you signed up for Direct Debit last year then you do not need to do anything (unless your circumstances have changed), we will send you an email to confirm everything is still setup.
Please note: green bins will only be issued with a valid subscription
Hint and tips: sharing a bin with a neighbour would halve the costs for you both
The first bin will be charged at the rate of £35 (£5 discount if subscribing by direct debit) for one bin collected on a fortnightly basis for the period the service runs, but if paying for multiple bins on the initial contact a discounted rate of £25 will be applied for each additional bin. The discount for additional bins is only applicable when paying at the initial subscription stage. Additional bins required at a later date will be charged at £35 per bin. To be eligible for the discount for additional bins the subscription shall be for one address only.
- We will notify you when the stickers will be issued, this will be about normally 3 weeks before the collection period starts. Please attach the sticker to your bin as instructed so we know you have paid the subscription
- Collections will continue on a fortnightly basis and collection dates remain the same. Please ensure you present your bin by 7.00am on your scheduled collection day
If you have recently moved into a new build please contact us to find out about ordering new bins and subscribing to the green waste service.
What goes in your green bin
Only garden waste must be placed in the green bin. Food waste should be disposed of in your grey bin or home composted.
Unwanted green bins
If you no longer require your green bin, you can request the removal of the bin by completing the online form. Only empty green bins will be removed and will be collected within five working days.
Alternative ways to dispose of your green waste
- You can compost your green waste at home or
- take it to one of the household waste recycling centres operated by Lancashire County Council
- Terms and conditions of the service 2020/2021
- Green waste collection service downloadable leaflet - Key facts and your questions answered - a handy leaflet containing everything you need to know about the garden waste subscription service
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