The portal provides real-time information about housing benefit payments landlords receive on behalf of their tenants.
The portal allows a landlord to:
- view and download a breakdown of their housing benefit payments
- view the entitlement and date of the next payment due for individual tenants
- view the amount of any overpayment clawback, if applicable
- report a change in their tenant’s circumstances
All queries that can be answered by using the landlord portal will not be responded to via any other channel of communication.
You will be emailed a secure token once you have entered your username and password. This is a unique reference that is valid for only one session.