The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Prepare for winter

Are you ready for winter? Keep updated, know your emergency numbers, stay well and keep an eye on the weather.  

Below are some useful links and tips to help get prepared for winter…

Follow us on social media

We'll be keeping you up-to-date with what's happening on Facebook and Twitter

You may also find it useful to follow Lancashire County Council, the Environment Agency and the Met Office for further useful information.  


Although gritting the highways is the responsibility of Lancashire County Council, we also do our best to make the car parks, pavements and public footpaths as accessible as possible. We will redeploy officers to help with gritting as necessary in priority areas.

Gritting updates are provided by Lancashire County Council.

Latest weather

Keep up to date with the latest weather forecast

Prepare for flooding

There are many steps you can take to prepare for flooding

Read our guidance on how to create a flood plan, how to prepare your home with flood resilience measures and what you'll need in an emergency flood kit.
Know your flood risk. One in six properties is at risk of flooding. Are you? Check using your postcode or call 0345 988 1188. Checking your flood risk could save your life! 

Sign up for free flood warning messages from the Environment Agency.

School closures

Find out if your school is closed. Lancashire County Council publishes a list of schools which are closed and the reason for the closure. 

Driving in freezing conditions

Winter weather can be extremely hazardous for people using the borough's roads. In Wyre, Lancashire County Council is responsible for maintaining and managing the highway network.

For advice on driving in winter conditions take a look at the Royal Society for the Protection of Accident's safety fact sheet. 

Road Safety 

Take a look at the Department of Transport's Tales of the Road website for more ideas on keeping children and young people safe on the roads and in dark evenings, kids can have a go at some great games on there too. 

Snow code

The snow code provides you with advice on clearing snow and ice from pavements yourself.

Frozen or Burst Pipes

United Utilities have published information about what to do with burst pipes, plus other ways to protect your home in winter. 

Electricity emergencies 

In the event of an electrical emergency or power outage please call 105 to be put through to your local electricity network operator. 105 is a free service, available from most landlines and mobile phones in England, Scotland and Wales.

For more information about the 105 service visit 

You can also read our guide to find out what you should do in a power cut.

Do you, or someone you know, need extra assistance during a power cut? Electricity North West’s Priority Services Register can offer extra support to suit your individual needs and keep you safe and comfortable until the power is back on.

Find out more and register here.

Gas emergencies 

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately on 0800 111 999 

Keeping warm and well 

Get your flu jab. The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications. If you are eligible for the free flu vaccination on the NHS you can get this done at your GP or local pharmacy. The NHS offer more information about the vaccine and who is eligible.

Keeping warm is one of the best ways to stay well over winter. You may be eligible for a winter fuel payment if you were born on or before 5 November 1953. You may get a Cold Weather Payment if you’re getting certain benefits. You might also be eligible for help with your energy bills or to make your home more energy efficient. To find out what you are eligible for enter your details on the Government's online energy grant's calculator.

As the NHS is currently very busy with the coronavirus pandemic it’s important to use NHS services appropriately. Go to the NHS choose well website to see which service best suits your needs.

Further information

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