Apart from properties that are exempt from Business Rates, each non-domestic property has a rateable value which is set by the valuation officers of the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. It draws up and maintains a full list of all rateable values which is available on their website.
Every five years the Valuation Office Agency (VOA) undertakes a revaluation exercise and gives all non-domestic properties new rateable value. The latest revauation came into effect on 1 April 2010, the next one will come into effect on 1 April 2017. Further information about the 2010 revaluation can be found on
The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the 2017 revaluation this date was set as 1 April 2015.
The valuation officer has to maintain the list and may alter the value if he or she believes that the circumstances of the property have changed. The ratepayer (and certain others who have an interest in the property) can appeal against the value shown in the list if they believe it is wrong.
The full list of rateable values together with information on the grounds for making an appeal, and details of how to make an appeal can be found on the VOA website below.
Valuation Office Agency
Bootle, Merseyside, L20 7HS
- Tel: 03000 501501
- Fax:03000 504140
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