The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Change in circumstances

Report a change in circumstance

Please complete the below form to notify us of any changes such as change of name, change of address, to add or remove a single person discount or for any other changes:

It is very important that you notify us of any change in your circumstances which affects the amount of council tax you are due to pay. By doing so it allows us to ensure the information held by us is up to date and accurate at all times, ensuring the amount of council tax you are asked to pay is correct. Some changes, such as your name or correspondence address, won't affect what you pay but we need to know to keep our records up to date.

Report a death

Please use this form to report a death:

The information will be passed to all relevant departments in the council that need to know.

Contact us

If you have any questions or would like to speak to a member of our revenues team please contact us:


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