What to expect
Once you have activated a community trigger, the councils ASB officer will ask the agencies involved to provide details of your complaints and the actions that they have considered and taken. This can take up to 10 working days.
The ASB officer will then confirm with you that the trigger threshold has or has not been met and if it is met, a case review will be undertaken by the partner agencies at a monthly meeting. Agencies will share information related to the case, review what action has previously been taken and decide whether additional actions are possible.
The review encourages a problem-solving approach aimed at dealing with some of the most persistent, complex cases of ASB.
The applicant is informed of the outcome of the review. Where further actions are necessary an action plan will be discussed with the applicant, including timescales. This can take up to a further 10 working days after the review meeting.
If the applicant is not satisfied with the outcome of the review, they are able to request a second stage review of their case. This will be carried out by the head of community safety in Wyre. The applicant will be contacted within 10 days with the outcome of the second stage review. The outcome will also be forwarded to the chair of the Wyre Community Safety Partnership (CSP).
Please note: at the monthly meeting when a case review is carried out recommendations may be made involving other organisations. They are not obliged to carry out any recommendations, however they should consider them and may be challenged if they choose not to carry them out without good reason.