If you (or others with your consent) have reported 3 incidents (or more) within a 6 month period you can activate the Community Trigger (also known as ASB Case Review) through your Local Authority. This has been designed to give you, the victim, the right to demand that agencies deal with persistent anti-social behaviour.
There will be a multi-agency case review which involves various agencies (eg. local Police, Local Authority, Housing Association, NHS). It should be considered that the administering agency use an independent chair to conduct the panel hearing. This is different from a single-agency complaints process which looks at faults in the way an agency responded. The Community Trigger process is more of an attempt to ultimately fix the problem and devise an action plan to resolve the anti-social behaviour.
Consideration must also be given for you, the victim, to attend the first part of the hearing, (to provide a written statement or an advocate on your behalf should you not wish to attend) to explain the harm that the ASB is causing to you and/or your family and to express your wishes as to what you would like to happen as a result of the hearing