The Civic Centre reception in Poulton is closed to visitors. You can still call us on 01253 891000 or e-mail:

Lockwood Surgery remains open for patients, and the civic centre will be hosting appointment only vaccination clinics. Please wear a face covering in all parts of the building.

Click here for information about Coronavirus and our services

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Pay your council tax

Pay online

Payments made by debit or credit card do not attract any extra charge. 

Pay by Direct Debit 

Find out more about arranging and changing a Direct Debit

Pay over the phone

To pay by telephone please call (01253) 887294 or 887295 and follow the steps given. 

Payment can be made by debit or credit card.

You will need your eight digit council tax account reference number (located on the front of your council tax bill) and your bank details to hand when paying.

Other ways to pay

  • Pay at the Post Office or Payzone outlet. In order to use this method you will need to take your bill, this has a barcode that contains your account information. 
  • Pay by post

The Recovery Process

Around 15 March each year we send out council tax bills for the following financial year (01 April – 31 March). These bills are split into 10 equal monthly instalments, but you can spread the payments over the full 12 months if you want. To do this contact us.

If you don’t pay council tax each month as it becomes due, then we may take further action to recover the full outstanding balance. The actions we can take include making an application to the Magistrates Court for a liability order. Once we have done this a number of options are available to help us collect the debt including  making an attachment to benefits or wages, and referring the debt to an enforcement agent  to collect the money for us. If we have to take action to collect unpaid council tax then you will incur extra costs. These include:

  •  £72.50 charge if you are summonsed to the Magistrates court
  • A minimum of £75 if your case is referred to an enforcement agent.   

Contact us

If you would like further information or assistance, please contact the revenues team:

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