The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Pest control

Pest Control

Please note this service is currently suspended

Domestic charges are as follows, with payment restricted to card only made at the time of booking:

  • Rats & Mice - £41.50
  • Wasps, Ants & Beetles - £62.50

A 10% discount is available for households in receipt of Housing Benefit or Council Tax Support for rodent treatments. 

In the case of requests for wasp treatments, customers are advised to use the advice available here prior to making any booking. The council will not treat for bees and only a 50% refund will be offered where bees are identified on call out.

Priority will be given to any existing bookings and contracts and to those treatments suspended as a result of the lockdown. Existing customers can expect to receive a call shortly.

Social distancing requirements will be adhered to all times by our pest control technician, who we look forward to welcoming back after his valuable work within our Community support hubs. 

Thank you to all our customers for their patience and support during this difficult time.

Fees and charges

The following fees and charges are for 2020/2021. All prices include VAT.

Item description Domestic Commercial
Rats and mice



£106.00 per hour and £53.00 for each additional half hour or part thereof

Fleas  £62.50
Cockroaches  £62.50
Wasps  £62.50
Ants   £72.00*
Beetles  £72.00*
Flies  £72.00*

* A £9.50 discount is given for ants, beetles or flies if payment is made at the time of booking the service

Pests we can treat

Ants, fleas, flies, rats, mice and wasps.

Animals we don't treat

  • Honeybees: Contrary to popular belief bees aren't protected and can be treated, however they are endangered so we'd always recommend exploring all other avenues before considering eradication. For more information please visit The British Beekeepers Association

  • Urban foxes: We are not responsible for the removal of urban foxes. Please see the RSPCA website for useful information on how to deal with foxes in your garden.

  • Bats: We do not deal with bats. For information, help and advice about bats please contact the Bats Conservation helpline on 0845 1300 228 or visit the Bats Conservation Trust website

We also provide a free identification service. The pest control team can help in identifying insects and either arrange for a treatment to be carried out or, where no service is available, advise on what steps can be taken to resolve the problem.

You can either bring the insect to the Civic Centre, in a sealed container or send a crush proof container through the post. The insect can be dead or alive but not squashed. Please include you name, address and contact telephone number.

Please note: it may not always be possible to effectively treat a pest infestation. In such circumstances we will always provide an explanation and offer advice on the other options available to you.

Privacy notice

Click on the pest control privacy notice below for details on how the pest control service manage your data

Pest control privacy notice

Contact us

We also do contract work such as providing regular inspections and treatments. Please contact us for a free quotation or for further information: 


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