Following the recent relaxation of the coronavirus restrictions, the council is looking to begin the gradual return of its pest control service from Monday 15 June 2020, with bookings initially restricted to outdoor treatments for rodents, ants, wasps and beetles.
Bookings for the above treatments can be made by telephone on 01253 89 10 00. Domestic charges are as follows, with payment restricted to card only made at the time of booking:
- Rats & Mice - £41.50
- Wasps, Ants & Beetles - £62.50
A 10% discount is available for households in receipt of Housing Benefit or Council Tax Support for rodent treatments.
In the case of requests for wasp treatments, customers are advised to use the advice available here prior to making any booking. The council will not treat for bees and only a 50% refund will be offered where bees are identified on call out.
Priority will be given to any existing bookings and contracts and to those treatments suspended as a result of the lockdown. Existing customers can expect to receive a call shortly. Indoor treatments are not being routinely undertaken at this time, however it is intended that they will be resumed as soon as they can be undertaken safely.
Social distancing requirements will be adhered to all times by our pest control technician, who we look forward to welcoming back after his valuable work within our Community support hubs.
Thank you to all our customers for their patience and support during this difficult time.
The following fees and charges are for 2020/2021. All prices include VAT.
|Rats and mice||
£106.00 per hour and £53.00 for each additional half hour or part thereof
* A £9.50 discount is given for ants, beetles or flies if payment is made at the time of booking the service
Pests we can treat
Ants, fleas, flies, rats, mice and wasps.
Animals we don't treat
Honeybees: Contrary to popular belief bees aren't protected and can be treated, however they are endangered so we'd always recommend exploring all other avenues before considering eradication. For more information please visit The British Beekeepers Association
Urban foxes: We are not responsible for the removal of urban foxes. Please see the RSPCA website for useful information on how to deal with foxes in your garden.
Bats: We do not deal with bats. For information, help and advice about bats please contact the Bats Conservation helpline on 0845 1300 228 or visit the Bats Conservation Trust website
We also provide a free identification service. The pest control team can help in identifying insects and either arrange for a treatment to be carried out or, where no service is available, advise on what steps can be taken to resolve the problem.
You can either bring the insect to the Civic Centre, in a sealed container or send a crush proof container through the post. The insect can be dead or alive but not squashed. Please include you name, address and contact telephone number.
Please note: it may not always be possible to effectively treat a pest infestation. In such circumstances we will always provide an explanation and offer advice on the other options available to you.
Click on the pest control privacy notice below for details on how the pest control service manage your data
We also do contract work such as providing regular inspections and treatments. Please contact us for a free quotation or for further information:
- Email: firstname.lastname@example.org
- Tel: 01253 891000
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