Council Tax & Business Rates text and email messaging service
We are using a new messaging service to contact our customers who are in arrears.
If your Council Tax or Business Rates account falls into arrears we may contact you using a text and/or email reminder before taking further recovery action.
Why are we using this service?
This service can prevent statutory recovery notices being issued and may help you avoid paying expensive costs.
Whilst this service is offered to prevent customers from falling further into arrears, it should not be relied upon.
It is your responsibility to maintain the instalments due on your account in line with your bill. Failure to do so may result in recovery action being taken.
How will we contact customers?
We may contact you using one or more of the following:
- text message and verification screen
- email and verification screen
I have been contacted - how do I know if this is genuine or not?
Text messages will come from WyreCouncil, please click on the link below for examples of the text message/verification screen and email.
What does a digital reminder look like?