Council Tax & Business Rates text and email messaging service
Council Tax and Business Rates instalments are due on the 1st of each month. Where a payment has not been received by the due date, your account may show as being in arrears. In these circumstances, we may send a reminder by text message and/or email before taking any further recovery action.
Why are we using this service?
This service can prevent statutory recovery notices being issued and may help you avoid paying additional costs.
Whilst this service is offered to prevent customers from falling into arrears, it should not be relied upon.
It is your responsibility to maintain the instalments due on your account in line with your bill. Failure to do so may result in recovery action being taken.
How will we contact customers?
We may contact you using one or more of the following:
- text message and verification screen
- email and verification screen
I have been contacted - how do I know if this is genuine or not?
Text messages will come from WyreCouncil, please click on the link below for examples of the text message/verification screen and email.
What does a digital reminder look like?