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Council tax hardship scheme

What to do if you are not happy with our decision

If you would like us to look at our decision again, you must do this in writing stating your reasons why.

Your request must be received within one calendar month of the date of our decision notice to you. An officer who was not involved with the original decision will consider your request.

We will write to you to let you know our decision within one calendar month.

If our decision remains unchanged you can appeal to the Valuation Tribunal for England

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