The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

Your Wyre Online

In Your Area

Staying safe

Feeling safe both at home and when you are out and about is essential to your health and wellbeing.

Whether you have concerns about domestic violence, hate crime or would like to report anti-social behaviour we can point you in the right direction.

We have also put together our top 10 tips on preventing a burglary in your home, plus you can find out how are town centre CCTV is making the borough a safer place to be.

The way we feel about the environment we live in has an impact on how we feel in general so it’s also important to report issues in your area which might include dog fouling, litter, flytipping, graffiti or noise problems.

Staying safe in bad weather

We’ve put together lots of information about how to stay safe during times of bad weather, from preparing for winter and flooding to what to do in an emergency. Visit our emergency planning pages where you will also find details of tide times.

Fire safety

The Fire Safety Advice Centre provides free fire safety and fire prevention advice. Take a look at their fire safety guides and sign up for their free reminders to test your smoke alarm.

Food safety

Wyre Council’s Food Safety team is committed to protecting the health and well-being of consumers in Wyre. Read their advice and guidance on staying safe when catering at home, buying food or eating out in Wyre.


It’s important for everyone to be aware of mail, online and doorstep scams.

Some scams come in the form of letters through the post, often targeted at vulnerable consumers. The National Trading Standards Scams Team helps tackle such mass marketing scams, take a look at their website for more information.

Some fraudsters rely on the internet to commit their crimes. Learn about some different types of internet frauds that and how to protect yourself and get safe online – visit the Action Fraud website.

Lancashire County Council also outline simple steps you can to take to protect yourself from a doorstep scam, for example when a bogus caller (someone pretending to be someone they are not, like a workman, or a member of staff from a utility company) tries to get into your home, obtain personal details or sell you something you do not need.

If you think you have been the victim of a scam or you suspect a scam, please call the Action Fraud helpline on 0300 123 2040 or visit the Action Fraud website.

If you receive an electronic scam you can forward it to Lancashire County Council Trading Standards at for further investigation. 

Potentially fraudulent mail should be reported to Royal Mail - write to Freepost Scam Mail, call 03456 113 413 or email

Safety emergencies

Remember in any emergency, please contact the police - 999 for serious incidents and report it online in all other cases.

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