The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

From 8 August, you will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

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Coronavirus update for taxi operators and drivers

Coronavirus (Covid -19) updates for taxi operators and drivers

Update 23.09.20

From Thursday 24 September, regulations mean passengers must wear a face covering when travelling by public transport services (including buses, coaches, trains, trams, ferries, hovercraft, cable cars, taxis and private hire vehicles) while they are in England
Further guidance for passengers can be found here
Further guidance for transport providers can be found here

Update 27.07.2020 Hackney carriage and private hire passenger information

Passengers using Wyre licensed vehicles are reminded that the Government guidance contains the following information and that they should abide by the guidelines at all times in the interests of public and driver safety.

  • You should wear a face covering when using taxis or private hire vehicles. A taxi driver or private hire vehicle operator may be entitled to refuse to accept you if you do not wear a face covering.
  • The risk of transmission is small at 2 metres and where possible, you should maintain 2 metres distance.
  • If you cannot keep a 2 metre distance, reduce the risk to yourself and others by maintaining a 1 metre distance where possible, and taking suitable precautions.
  • Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.
  • You should use contactless payment if possible, or find out if you can pay online in advance.
  • Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.
  • When finishing your journey wash your hands for at least 20 seconds, or sanitise your hands as soon as possible.
  • Only travel into, out of and within areas under local lockdown if your travel is essential.

Update 30.03.20

It is important to take advice and guidance from Public Health England (PHE) and Government websites and not from social media. In line with the advice from Public Health England, Wyre council is providing the following guidance to licensed drivers to help prevent the transmission of Coronavirus. Drivers should follow these simple and sensible steps at all times:

  • Carry tissues and use them to catch coughs and sneezes
  • Dispose of used tissues in the bin as soon as possible
  • Wash hands thoroughly and regularly with soap and water, or use sanitiser gel to kill germs
  • Clean surfaces regularly with sanitising wipes or spray
  • Wash hands regularly for 20 seconds in accordance with NHS guidelines
  • Regularly clean card payment devices, seatbelt buckles, door handles and other surfaces that customers may touch.
  • Where a vehicle is shared, regularly clean the steering wheel and instruments.

Department For Transport update – 25.03.20

Taxis and private hire vehicles can continue to work. But the advice is absolutely clear - people should stay at home if possible. That is the way to save lives and protect our NHS. The public should avoid travel unless absolutely essential. The only reasons to leave our houses are set out in the government guidance. Clearly if absolutely necessary to travel by taxi or private hire vehicle, best efforts should be used to follow the guidance as far as is practically possible, including washing your hands as soon as you get home.

Critical Worker Status

Taxi and private hire drivers should not generally be considered critical workers. Those undertaking home to school transport or the transport of ‘extremely vulnerable’ people may be considered critical workers on a case-by-case basis. Critical workers should also whenever possible make suitable arrangements for their children to stay at home; requests for children to attend school should be discussed with the school.

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