The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email: mailroom@wyre.gov.uk

You will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Help with council tax payments as a result of coronavirus (COVID-19)

We fully appreciate that the Coronavirus outbreak is having a significant impact on many of our resident’s financial circumstances and that some residents are extremely worried about being able to pay their council tax.

Council tax pays for essential services delivered to all residents by the council, so if your financial circumstances have not been affected by Coronavirus, we would ask that you continue to pay your council tax instalments as normal as detailed on your council tax bill. We thank you for doing so.

If you are affected by Coronavirus and are struggling to pay your council tax instalments, there are a number of ways in which we may be able to help you.  Please complete the online form below and depending on your circumstances you will be given a number different options to defer or reduce your council tax instalments.

Apply for help with council tax payments

If you have become unemployed, or have been furloughed, you may be able to claim Council Tax Support.

Discounts

You can find a list of all council tax reductions and discounts that you may qualify for, especially if your circumstances have changed during this time.

Carers Disregard

We may be able to disregard a carer in the household, if they meet the following criteria:

  • Provide care to a person on a specified benefit; and
  • Live in the same property as the person they are caring for; and
  • Provide care for at least 35 hours per week; and
  • Are not the husband/wife/partner of the person, or the parent where the person being cared for is under 18 years of age

Carers discount application form

Exemptions

Depending on your circumstances, you may be exempt from council tax. If you wish to apply, please email revenues@wyre.gov.uk with as much detail as possible, the date of the change and your details.

Class I - Dwellings left empty by persons receiving care

If a dwelling is now unoccupied, which was previously the sole or main residence of a person who would be liable but has moved elsewhere (other than a hospital, care home or hostel) to receive care required due to old age, disablement, illness, past or present alcohol or drug dependence, past or present mental disorder. The person must have been away for this reason since they left.

Class J - Dwellings left empty by care providers

An unoccupied dwelling which was previously the sole or main residence of a person who would be liable but has moved elsewhere (other than a hospital, care home or hostel) to provide care to another person who requires it due to old age, disablement, illness, past or present alcohol or drug dependence, past or present mental disorder. The person must have been away for this reason since they left.

Class E - Dwellings left empty by hospital/care home patients

A dwelling now unoccupied which was previously the sole or main residence of a person who would be liable but now has his/her sole or main residence in a hospital, care home or hostel in order to receive treatment or care.

View all Council tax exemptions.

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