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Collection of large bulky household items

Coronavirus ​​​update for our Bulky Matters collection service

We have reinstated our Bulky Matters collection service.  We ask that once you book a slot with us, please leave items outside on day of collection and try to keep them dry. Due to the pandemic, we cannot enter your property.

Collections will be available Monday- Friday 9am - 5pm. No evenings and weekend slots are available.

Operated by Bulky Matters, a partnership between Wyre Council and local re-use charity Furniture Matters, our bulky waste collection service enables you to dispose of unwanted household items and help local disadvantaged people and the environment at the same time. It couldn't't be easier to arrange!

Request a collection

Please telephone 01253 891000 to arrange a collection and to receive advice about collection arrangements. 

Lancashire County Council also provides sites locally where residents can take such items themselves at no charge. Please refer to household waste recycling centres for more information.

Owners/drivers of vans or twin axled trailers need to obtain a permit from Lancashire County Council before using their vehicles to take household waste to a recycling centre.

There are also charities active locally that may be grateful for your donations of bulky household items or general bric a brac.

Cost of service

The cost of a bulky waste collection is:

  • £20.00 for up to three items 
  • £7.00 per additional items 

Council tax or housing benefit recipients are eligible for a discount. Please mention at time of booking.

Definition of an item

Please count each item separately. For example:

  • a bed consisting of a base, mattress and headboard is three items
  • a three piece suite is three items

What we can collect

  • Wooden furniture such as wardrobes, tables, chairs, wall units, sideboards, flat-packs, bookcases, TV cabinets and desks
  • Soft furnishings such as beds, settees, futons, easy chairs, headboards and cots
  • Domestic appliances such as washers, fridges, TVs, toasters, microwaves, DVD players, vacuum cleaners and lamps
  • Kitchen items such as pots, pans and cutlery
  • IT/home entertainment systems such as TVs, computers, video recorders, Hi-Fi units, speakers and phones
  • Bicycles all types of adults and children's bicycle
  • Miscellaneous such as gardening tools, musical instruments, indoor toys and games, outdoor play equipment, mobility aids, wheelchairs and bric-a-brac

What we can't collect

  • Household fixtures and fittings - baths, sinks, toilets, fitted kitchens, worktops, doors and lino
  • Outdoor items - rubble, bricks, fence panels, garden rubbish and black bags
  • Miscellaneous - pianos, fish tanks, rabbit hutches and commercial refrigeration

Collection rules

  • Please make safe any pieces of glass
  • Appliances must be disconnected from their service supply
  • Bricks must be removed from storage heaters
  • Food must be removed from fridges/freezers
  • Please give consideration as to whether any special measures had to be taken to get your items in your house as these will be required to get them out again, such as doors removed
  • Only items which have been agreed and paid for will be collected

What happens to the items

The items will be taken firstly to the Bulky Matters warehousing and distribution 'sort it' centre where they will be sorted into what is reusable, what needs repair, what can be stripped down for parts and what can be recycled/reprocessed. The left over or residual waste will be collected and taken to a landfill site.

Reusable items will go to disadvantaged people who live in the district. Furniture Matters currently works with over 100 local statutory and voluntary sector organisations that are signed up as accredited referral agencies (such as health visitors, the probation service, social services, Women's Aid, Age Concern and CABs). They refer their clients to us if they are in need of basic household items such as a bed to sleep in, a washer or a cooker.

Whilst we welcome reusable items, this is a bulky household waste collection service. An item does not have to be reusable or recyclable for us to collect it. As long as it is on the list, and you have named it and paid for it, at the time of making the booking with the council's customer service centre, then we will collect it whatever its condition and dispose of it for you.

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