The Civic Centre reception in Poulton is closed to visitors. You can still call us on 01253 891000 or e-mail:

Lockwood Surgery remains open for patients, and the civic centre will be hosting appointment only vaccination clinics. Please wear a face covering in all parts of the building.

Click here for information about Coronavirus and our services

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Coronavirus updates

Wyre Together is here to help

Shielding - support for residents most at risk

If you are clinically vulnerable, you could be at higher risk of severe illness from coronavirus. There is additional advice for people who are clinically extremely vulnerable to coronavirus. Those who are clinically extremely vulnerable should not attend work, school, college or university, and limit the time you spend outside the home. You should only go out for medical appointments, exercise or if it is essential.

Clinically extremely vulnerable people can use a new online service to register themselves for access to a priority supermarket delivery slot. You can also register on someone else’s behalf if they are clinically extremely vulnerable, all you need is their NHS number.

If you have urgent needs and do not have any family or local support you can contact Wyre Together on 01253 89 10 00

Additional support for residents

We are working together with local partners to ensure our residents are supported. There are a number of things you can do and people that you can contact to access support, such as:

  • Shop Local. Many local bakers, butchers, chemists etc offer home deliveries, contact them directly to ask about availability.
  • Register online for an account with your local supermarket – this will mean that if you need to shop online and book a delivery slot for food, the process will be quicker. You can find some really helpful guidance on how to shop online at
  • Contact the NHS Responders scheme to access a local volunteer to help you with your shopping, picking up your medication or for a regular befriending phone call.
  • Contact Lancashire Volunteer Partnership  who can provide some company through a friendly chat on the phone.
  • Age UK  provides support for residents in Wyre in need of help with shopping, medication or support to prevent loneliness.
  • Age Concern has a coronavirus support form for people to access help with shopping and medication plus specialist dementia care and support. 
  • We work closely with Fleetwood Together, who are providing emergency support with food during the pandemic. To access this support, e-mail:
  • Poulton CAN is a volunteer led community group who aim to help those within the Poulton and Carleton areas who are at risk, self-isolating and in need of support. They can provide support with shopping, collecting medication or a friendly call. To contact call 01253 67 08 00, or e-mail
  • Ncompass provide information, advice and a wide range of specialist support services designed to help carers and reduce the impact the caring role can have on their own health and wellbeing.
  • Alternatively, if you are in need of support and do not have anyone to turn to, please get in touch with us by calling 01253 89 10 00

Test and Trace support payment

If you can’t work because you’ve been told to self-isolate by NHS Test and Trace, and you can’t work from home and are on a low income, you may be able to claim for help. A support payment scheme is now open which will see eligible people able to claim a £500 payment to help them self-isolate. There are criteria you must meet, find out if you’re eligible and apply using the form:

 self-isolation payment form. 

Further financial support

If you need to access employment support or help to claim benefits, please use the following links:

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Privacy notice - supermarket referral scheme

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