The Civic Centre reception in Poulton is closed to visitors. You can still call us on 01253 891000 or e-mail:

Lockwood Surgery remains open for patients, and the civic centre will be hosting appointment only vaccination clinics. Please wear a face covering in all parts of the building.

Click here for information about Coronavirus and our services

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Online forms: Health and safety complaint form

If you need to make a complaint to us you can complete this form. 

You will need to provide us with the following information to enable us to effectively investigate your complaint:

  • Your name, address and contact number
  • The name and address of the premises you wish to complain about
  • The nature of your complaint
  • When and where the incident occurred

We will contact you after receiving your compaint to discuss your concerns. Our investigation will identiy if there is, or has been, a breach of the law.

When our investigation is complete we will decide what is the most appropriate course of action. This will range from no action through to prosecution.

Council Services