The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

From 8 August, you will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Frequently asked questions

What type of emergencies does the council plan for?

Potential incidents or disasters which would require an emergency response could include:

  • Severe weather incidents (flood, snow, storms, heat wave)
  • Major transport accidents (road, rail, air, sea)
  • Major fires & explosions
  • Chemical and pollution incidents
  • Health related diseases and epidemics
  • Animal diseases (Foot and Mouth, Blue tongue, Avian Influenza (Bird Flu) etc
  • Structural collapse (buildings, roads, etc.)
  • Terrorism
  • Loss of or disruption to essential services / communications

Do you have a question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then please do.