The Civic Centre reception in Poulton is open 10am - 3pm Monday to Friday. You can also call us on 01253 891000 or email:

From 8 August, you will be required to wear a face covering when visiting the Civic Centre reception and Lockwood Surgery, unless you are exempt.

Click here for information about Coronavirus and our services

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Frequently asked questions

What is the definition of a major emergency?

Any event or situation which threatens serious damage to a human welfare in a place in the UK, the environment of a place in the UK or war or terrorism which threatens serious damage to the security of the UK.

This definition is widely accepted and encompasses both sudden impact events such as transport accidents and explosions and the more creeping crisis type incidents such as foot and mouth or the fuel crisis.

Do you have a question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then please do.