The ‘main’ Test and Trace Support Payment is for people who live in England and:

  • have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because they have tested positive for COVID-19; or
  • have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app because they have been identified as a close contact of someone who has tested positive, and are not fully vaccinated;

and

  • have responded to message from NHS Test and Trace and have provided any legally required information, such as details of their close contacts;
  • are employed or self-employed;
  • are unable to work from home and will lose income as a result of self-isolating; and are currently receiving, or are the partner in the same household as someone who is receiving, at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • income-based Employment and Support Allowance
    • income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

A parent or guardian of a young person who is required to self-isolate may be eligible for a ‘main’ payment if they live in England and meet the following criteria (even if they are fully vaccinated):

  • they are the parent or guardian of a young person in the same household who is self-isolating and need to take time off work to care for them;
  • they are unable to work from home and will lose income;
  • the young person has:
    • tested positive for COVID-19 and is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan; or 
    • been identified as a close contact of someone with COVID-19 (by NHS Test and Trace, their education or care setting or the NHS COVID-19 app), is aged 18-25, is not fully vaccinated and has an EHC Plan;
  • the young person normally attends an education or care setting; and
  • the parent or guardian meets all the other criteria for a ‘main’ payment.