Test and Trace Support Payment scheme has now closed. 

We are continuing to work through previous applications and will be in contact if needed. 

Guidance update:

As announced by the Prime Minister on 21 February 2022, self-isolation rules came to an end on 24 February 2022.

Anyone who was required to self-isolate on or before 23 February 2022 will have 42 days from the first day of their self-isolation period to submit a claim – and no later than 6 April 2022.

Eligible applicants will include: 

  • a person that has been notified that they have tested positive for COVID-19. 
  • a parent or guardian of a child who has been notified that they have tested positive for COVID-19. 
  • an unvaccinated adult contact who has been notified by NHS Test and Trace or identified via the NHS COVID-19 app. 

People who fall into this category from 24 February 2022 are ineligible for the payment; your application will be rejected.

To apply for the self-isolation support payment you MUST have a PCR test after you have tested positive from a self-administered Lateral flow test (LFT).  If you do not have a PCR test you may not be eligible for this payment.

The ‘main’ Test and Trace Support Payment is for people who live in England and:

  • You have been told to self-isolate by NHS Test and Trace or NHS COVID-19 app because you have tested positive for COVID-19 on a PCR test or because you have been identified as a close contact of someone who has tested positive, and are not fully vaccinated or between 30 November 2021 and 13 December 2021 you were fully vaccinated and had been identified as a suspected or confirmed contact of someone with the Omicron variant.

    Or

  • You are the parent or guardian of a child or young person in the same household who is self-isolating and need to take time off work to care for them and the young person:

  • is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan and normally attends an education or care setting; and

  • has tested positive for COVID-19 on a PCR test; or

  • between 30 November 2021 and 13 December 2021 had been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19 Omicron variant; or

  • is aged 18-25, is not fully vaccinated and has been identified as a close contact (by NHS Test and Trace, their education setting or NHS COVID-19 app) of someone with COVID-19.

and

  • have responded to message from NHS Test and Trace and have provided any legally required information, such as details of their close contacts;
  • are employed or self-employed;
  • are unable to work from home and will lose income as a result of self-isolating; and are currently receiving, or are the partner in the same household as someone who is receiving, at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • income-based Employment and Support Allowance
    • income-based Jobseeker’s Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit