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Assisted collection

Request help with your bins

You may qualify for an assisted collection service if you have mobility or health problems and there is no one else in the home who can put the bins out.

Please complete an application form for the request to be considered:  

Request an assisted collection 

If your application is successful your address will be added to our assisted collections list and shared with our contractors. A home visit may be required to confirm your circumstances.

On your normal collection day the crew will collect your bin or sack, empty it and return it to where they found it. Please store your bin or sack as close to the front of the property as possible, and open/unlock any gates from 7am on the day of collection.

It is your duty to report any changes to your circumstances, such as a change of address, situation or household members.