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Wyre's refuse collection service wins top award

APSE awards Published Friday, 09 December 2016

Wyre Council has been named Best Performer for its refuse collection service by the Association of Public Sector Excellence (APSE).

APSE performance network awards recognise the best performing local authorities in the country and the most improved, showing the commitment of local councils to continuous improvement in public services.

Wyre Council won Best Performer in the Refuse Collection category based on a variety of factors including costs, satisfaction, sickness and training. Wyre was also shortlisted for Best Performer in the Cemetery and Crematorium category. 

Councillor David Henderson, Cabinet member with responsibility for refuse and recycling collections at Wyre Council, said: "To be finalists in two categories up against other councils from across the country, along with our partner Veolia, is an excellent achievement. 

"To win the Best Performer award for refuse collection goes to show what a wonderful partnership we have, which has improved year on year since we started working together four years ago. It demonstrates how well joined up working with our partners benefits the people of Wyre."

The council works in partnership with Veolia Environmental Services, a specialist waste management company operating throughout the world, to undertake its waste and recycling services. 

Shaun Donohue, Regional Operations Manager at Veolia, said: "Veolia are proud to be involved with Wyre Council in the provision of an excellent waste management service. We put the success in achieving the award down to our progressive and exemplary working partnership with the council team."

APSE works with more than 250 local authorities across the UK to advise and share information and expertise on a broad range of frontline public services. 

APSE Chief Executive Paul O’Brien said: “The winners and finalists of these awards are proof that, despite the squeeze of austerity and continuous budget cuts, local councils can still offer excellent frontline services that successfully serve their communities. It is a pleasure to be working with these innovative, determined champions of local government.”

The winners of the awards were presented by journalist and broadcaster Lucy Siegle at the APSE performance networks seminar 2016 in Blackpool last week.

Wyre Council undertakes over 400,000 waste and recycling collections every month, that's around 5 million per year. Last year, only 487 bins were missed (less than 1%) and 50% of waste was recycled and composted. In addition, 93% of residents surveyed said they were happy with the service.  

Take note of Christmas bin collections! There are changes to collections on Monday 26 December:

  • Purple sacks will be collected a day later on Tuesday 27 December. Please do not put sacks out prior to this.
  • Grey bin collections in Fleetwood will also be collected a day later on Tuesday 27 December.
  • Recycling collections (blue bin and green boxes) in the rural areas will be collected the week before on Friday 23 December.

Collections on all other days remain unchanged. Find out more at

Pictrured: (L-R) Ruth Hunter, Waste and Recycling Manager at Wyre Council, Lucy Siegle and Anita Allen, Bereavement Services Officer at Wyre Council.

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