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November 2017 flooding

There was significant flooding throughout the borough following the extremely heavy rainfall that occurred on Wednesday 22 November 2017. We have been working with our partners and members of the community to get things back to normal as soon as possible. However for those flooded we recognise the distress caused.

What to do next

Recovering from a flood - read the information on this page to find out what to do next.

If you have been affected, it is important you let the relevant authorities know. In the first instance you need to contact Lancashire County Council and the Environment Agency:

Please also let us know so that we can get a clear picture of how many properties have been affected. This will help to inform community flood groups and future resilience campaigns.

Financial support

Community Foundation for Lancashire

Funding may be available from Community Foundation for Lancashire's Flood Recovery Fund, which was originally established in 2015 following Storm Desmond and from new donations from the general public. Grants may be made for charitable purposes to relieve hardship in Lancashire caused by flooding in 2017. 

Individuals or families whose properties and contents have been damaged by flooding can apply for support for things such as cleaning up, emergency repairs, clothing, food and drink, heating and heating equipment.

For further information please contact 0330 440 4900.

United Utilities

If you've been flooded by sewage inside or outside your home, please call United Utilities on 0345 672 3723 as soon as possible. For details of how they can help and what payments may be available to you visit their website.

How to prepare for the future

We want our community to remain safe at times of flooding and would urge you now to take measures to protect your home. Whether you have been affected before or not, there are a number of measures you can take now to ensure you are prepared.

Simple actions such as checking your flood risk, signing up for flood warnings and keeping your own stock of sandbags at home could make all the difference when severe weather occurs. You can buy unfilled sandbags and a supply of sand from most DIY stores and builders merchants but remember that if there is a flood expected in your area demand may exceed supply as people rush to obtain them. 

We’ve put together lots of help and advice to help residents protect themselves. Find out more by visiting the other pages in the flooding section on our website.

Here you will find useful advice on how you can best prepare for flooding, as well as what to do during a flood and when recovering from a flood.

You may wish to consider joining a community flood group. There are a number of flood groups already set up who work with the council and other authorities to find ways to reduce flood risk and raise awareness of flood risk to the wider community.  

If you are interested in joining or starting a flood group, with support from the council, you can email or call 01253 891000.

Be prepared - please take some time now to read through this information and find out what you can do to keep yourself and your home safe.

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