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Collection of Large Bulky Items

Operated by Bulky Matters, a partnership between us and local re-use charity Furniture Matters, our bulky waste collection service enables you to dispose of unwanted household items and help local disadvantaged people and the environment at the same time. It couldn't be easier to arrange!

We will remove bulky items from inside your home for a nominal fee.

What we can collect:

  • Wooden furniture such as wardrobes, tables, chairs, wall units, sideboards, flat-packs, bookcases, TV cabinets and desks
  • Soft furnishings such as beds, settees, futons, easy chairs, headboards and cots
  • Domestic appliances such as washers, fridges, TVs, toasters, microwaves, DVD players, vacuum cleaners and lamps
  • Kitchen items such as pots, pans and cutlery
  • IT/home entertainment systems such as TVs, computers, video recorders, Hi-Fi units, speakers and phones
  • Bicycles - all types of adults and children's bicycles
  • Miscellaneous such as gardening tools, musical instruments, indoor toys and games, outdoor play equipment, mobility aids, wheelchairs and bric-a-brac.

What we can't collect:

  • Household fixtures & fittings - baths, sinks, toilets, fitted kitchens, worktops, doors and lino
  • Outdoor items - rubble, bricks, fence panels, garden rubbish and black bags
  • Miscellaneous - pianos, fish tanks, rabbit hutches and commercial refrigeration

How much does this service cost?

  • £18 for up to three items
  • £6 per additional items
  • Council Tax or Housing benefit recipients are eligible for a discount. Please mention at time of booking.

Definition of an item

Please count each item separately. For example:

  • a bed consisting of a base, mattress and headboard is 3 items
  • a 3 piece suite is 3 items

Collection Rules

  • Please make safe any pieces of glass.
  • Appliances must be disconnected from their service supply.
  • Bricks must be removed from storage heaters.
  • Please give consideration as to whether any special measures had to be taken to get your items in your house as these will be required to get them out again, such as doors removed
  • Only items which have been agreed and paid for will be collected.

Request a Collection

Please telephone 01253 891000 to arrange a collection or for further information

Lancashire County Council also provides sites locally where residents can take such items themselves at no charge. Please refer to our household waste recycling centres for more information.

Owners/drivers of vans or twin axled trailers need to obtain a permit from Lancashire County Council before using their vehicles to take household waste to a recycling centre.

What happens to the items?

Where do you take the items?
The items will be taken firstly to the Bulky Matters warehousing and distribution 'sort it' centre; where they will be sorted into what is reusable, what needs repair, what can be stripped down for parts and what can be recycled/reprocessed. The left over or "residual waste" will be collected and taken to the landfill site.

Who do the restored items go to and what criteria do they have to fit? 
Reusable items will do to disadvantaged people who live in the district. Furniture Matters currently works with over 100 local statutory and voluntary sector organisations that are 'signed up' as accredited referral agencies (such as health visitors, the Probation Service, Social Services, Women's Aid, Age Concern and CABs). They refer their clients to us if they are in need of basic household items such as a bed to sleep in, a washer or a cooker.

Does my item have to be in re-usable condition?
No. Whilst we welcome reusable items, this is a bulky household waste collection service. An item does not have to be reusable or recyclable for us to collect it. As long as it is on the list, and you have named it and paid for it, at the time of making the booking with the council's customer service centre, then we will collect it whatever its condition and dispose of it for you.

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